1. Introduction
These Terms & Conditions govern the use of our website and the services provided by VTwo. By accessing this website or engaging with our products and services, you agree to comply with these terms.
If you do not agree, please refrain from using our services.
2. Services Offered
We provide:
- Solar panel systems (on-grid, hybrid)
- Solar water heaters
- Inverters and related electrical products
- Site inspection and consultation
- System design and installation
- After-sales service and maintenance
All services are subject to availability and site conditions.
3. Product Information
We aim to provide accurate and updated product details. However:
- Specifications may change based on manufacturer updates
- Product images are for representation purposes only
- Final system configuration depends on site inspection
Customers are advised to confirm details before finalizing.
4. Pricing & Payment
- All prices are subject to change without prior notice
- Final pricing will be confirmed after site evaluation
- Payments may include advance and milestone-based payments
- Any applicable taxes (including GST) will be charged as per regulations
Failure to complete payments may delay or suspend service delivery.
5. Installation & Delivery
- Installation timelines depend on site readiness and approvals
- Delays may occur due to weather, technical constraints, or external approvals
- Customers must ensure site access and necessary permissions
VTwo Accessories is not responsible for delays caused by third-party approvals.
6. Warranty & Support
- Products are covered under manufacturer warranty
- Installation workmanship is covered as per agreed terms
- Warranty does not cover damages due to misuse, negligence, or external factors
Customers should follow usage and maintenance guidelines provided.
7. Net Metering & Government Approvals
- Assistance may be provided for net metering and approvals
- Final approval depends on local electricity authorities
- Policies and benefits may change based on government regulations
VTwo Accessories does not guarantee approval timelines or outcomes.
8. Limitation of Liability
VTwo Accessories shall not be held liable for:
- Indirect or incidental damages
- Loss of savings due to usage patterns or external factors
- Delays caused by third-party vendors or authorities
Our liability is limited to the value of the service provided.
9. User Responsibilities
Customers agree to:
- Provide accurate information
- Ensure site readiness for installation
- Follow safety and usage guidelines
- Avoid unauthorized modifications to installed systems
10. Intellectual Property
All content on this website, including text, images, and designs, is the property of VTwo Accessories and may not be used without permission.
11. Changes to Terms
VTwo Accessories reserves the right to update these Terms & Conditions at any time. Continued use of the website or services implies acceptance of the updated terms.
12. Contact Information
For any queries regarding these Terms & Conditions, you can contact us:
- Phone: +91 XXXXX XXXXX
- Email: vtwoaccessories@gmail.com